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Application Engineer

RemoteUnited States, Massachusetts, CambridgeSales team

Job description

UgenTec is an international and fast-growing bio-IT company specialized in the development of diagnostic & workflow software for molecular laboratories. The UgenTec software solutions are situated on the challenging crossroad between IT, data science and biotechnology. We’re on a mission to heavily disrupt the rules in our market and are already recognized with multiple awards that confirm the value and promise of that mission. The UgenTec headquarters are located in Belgium at the Corda Campus, where a diverse team of 55 people is bringing our SaaS software suite to the global market. Our North America Commercial HQ is Cambridge, Mass.

Your Team

As an Application Engineer you will work internally with sales, marketing, customer support, and R&D teams as a customer advocate.

What you’ll do
  • You translate customer requirements (Assays (PCR Based), Workflows, Dashboards, ...) into software components that automate the interpretation for our customers. 
  • You ensure the software components comply with all technical and functional demands according to quality management procedures. 
  • You understand the client’s needs and have a customer-facing attitude, like direct meetings and provide training. 
  • You take ownership of committed deliverables. You have responsibilities in the team, communicate well and work in a structured way. 
  • You train new team members and ensure the teams compatibility in companywide operations. 
  • You represent UgenTec, solve problems, and keep your head cool.

Job requirements

What you'll bring to the team

  • You are result-driven and like to work in a no-nonsense company environment. Preferably you have a master's degree in a positive science or engineering. 
  • You have a broad interest in technical matters, especially in IT, software development, and biology.  If Your background is in qPCR, Serology of Mass Spec are a plus.
  • You are willing to travel, both regionally and internationally, up to 25% of your time to attend trade shows, conferences, and meet with clients.

Our offer

UgenTec stands for a stimulating scale-up atmosphere where you can grow your capabilities in an open and no-nonsense company culture. We want you to do the work you feel great at, or that you would like to become great at.

We offer a fascinating role in an international environment where you will have the possibility to grow and shape a market right from the start. If you feel like this could be the next big thing for you, make sure you’re not going to miss out and come over to have a chat with us.

We offer competitive salaries including:

  • laptop
  • Full Benefits with 401k + match (no vesting period)